(and 92% Are Changing How They Work)
If you talk to people running factories today, one thing becomes clear: what not to do can matter just as much as what to do. The companies that consistently hit delivery dates, control costs, and keep quality high aren’t just lucky they make intentional choices about eliminating waste, choosing better technology, and empowering their teams. That’s the message at the heart of “10 Things Great Manufacturers Won’t Do,” a practice-based look at the habits that hold manufacturers back and why avoiding them puts you ahead.
Great manufacturers start by recognizing the cost of old habits. Relying on manual work whether it’s handwritten job tickets or spreadsheets is more than old-fashioned, it’s expensive. Industry data suggests that inefficient manual processes contribute to around 20% of operating costs in manufacturing because they’re slow and prone to error (and require constant rework). On top of that, automating inventory tracking alone has been shown to deliver a 170%–219% return on investment over three years, thanks to labor savings, higher efficiency, and increased revenue.
Paperless shops also outperform their peers. Instead of rifling through piles of work orders or drawings, operators today use tablets, mobile apps, and digital dashboards that stream real-time job details directly to the floor. That speeds up cycle counts, improves inventory accuracy, and dramatically cuts down the paper trail. One manufacturing IT manager even said the shift to digital tools eliminated piles of paperwork and gave the shop floor a whole lot more usable information.
A third trap is guessing at job costs. Without accurate real-time data on materials, labor, and overhead, pricing decisions become guesswork and that’s costly. Plant managers who use job-costing software report being able to drill down into expenses at a level of detail spreadsheets could never match. That clarity not only helps protect margins but also builds confidence when quoting new work.
Inventory control is another area where mistakes can be expensive. Manufacturers with poor inventory processes often end up scrambling last-minute to fulfill orders or holding excess stock that ties up capital. Automated inventory systems help by telling you exactly what you’ve got, where it is, and when you need it. That kind of visibility helps companies avoid costly stockouts and overstocking alike.
Labor costs are notoriously hard to manage, especially when timekeeping is manual or inconsistent. Great manufacturers solve this by tracking work time precisely and integrating it with production systems so labor data automatically flows into job costs. When staff log onto tasks electronically and dashboards break down direct vs. indirect labor, the guesswork disappears.
Similarly, buying too much inventory “just in case” may feel safe but it’s inefficient. With automated purchasing linked to inventory levels, companies only buy what they need when they need it, helping them avoid carrying extra cost and freeing up working capital.
Ongoing training is another area great manufacturers never skimp on. Manufacturing technology moves fast: new machines, software updates, and quality tools mean the workforce has to keep up. Data from industry training studies shows that many workers spend at least nine hours a month on role-specific training, because staying current isn’t optional.
Good decisions rely on good data, and that means avoiding old or stale information. Leading manufacturers use real-time data dashboards that show everything from workflow status to cost trends in the moment, not data that’s a day, week, or month old. That real-time visibility helps reduce mistakes and improves planning.
It also means eliminating guesswork for frontline teams. If shop floor personnel aren’t sure what job to work on next, efficiency collapses. Visual dashboards that show priorities and progress help keep everyone aligned and productive.
Finally, the best companies refuse to stop improving. The market doesn’t stay still, and neither can a top-performing manufacturer. Continuous improvement whether adopting better ERP tools, refining workflows, or analyzing performance trends keeps costs down and quality high.
All of this adds up to a simple truth: in a world where customers expect faster delivery, lower costs, and consistent quality, the difference between struggling and thriving often comes down to avoiding the habits that drag you down. In fact, Deloitte’s industry survey shows that advanced digital manufacturing what many of these “won’t do” changes support is becoming essential for agility and competitiveness.
If you want to be a great manufacturer, the first step isn’t just doing more, it’s doing less of the wrong things and investing in smarter, data-driven practices.